TERMS AND CONDITIONS (DE BRUYERE SARL)
Purpose and scope
This site www.debruyerebeaute.com Internet (the "Website") is published by the company DE BRUYERE SARL, capital of 62 000 Euros, having its registered office at 12-14 roundabout Champs Eysées, 75008 Paros , registered with the Trade and Companies of Paris under number 517 995 312, including VAT number is FR 67517995312, (hereinafter "dE BRUYERE SARL").
These Terms and Conditions (the "Terms") are concluded between DE BRUYERE SARL and any natural or legal person ( "User") wishing to purchase cosmetic products on the Website (hereinafter together the parts ").
The Terms and Conditions are intended to define the contractual relationship between the Website and the User and the conditions applicable to any purchase made through the Website, the User either Professional or consumer. The acquisition of a good or service through this site implies acceptance by the User of these Terms and Conditions.
The Parties agree that these Terms exclusively govern their relationship. DE BRUYERE SARL reserves the right to occasionally modify the General Conditions. They will apply as soon as they appear online.
If a condition of sale were to default, it would be governed by the procedures in force in the remote sales sector whose companies have headquarters in France.
Furthermore, DE BRUYERE SARL undertakes to respect all provisions of the Consumer Code, in particular those relating to the distance selling.
Characteristics of goods and services
The presented products and services are governed by these Terms are those appearing on the Website (the "Products"). They are offered subject to availability.
These products and services are offered within the limits of available stocks. Each product is accompanied by a description provided by DE BRUYERE SARL.
Features, descriptions, colors, photographs and representations of products are presented on the Website of the most precise and accurate manner possible. DE BRUYERE SARL will not be held responsible in case of minor variations in the representation of products.
Products on the Site are available for sale in the stocks. In case of shortage of a product, DE BRUYERE SARL will undertake to inform the user on the Website or immediately on the occasion of an order. DE BRUYERE SARL may propose to the User another product of a quality and an equivalent price.
Product prices listed in the catalog are inclusive price (including taxes) in euros taking into account the VAT (value added tax) applicable on the date of the order. Any rate change will be reflected in the price of goods or services.
The website reserves the right to change prices at any time and without notice, however, that the catalog price in the day of the order shall be applicable only to the User.
They do not include delivery charges, billed in addition to the User and indicated before the validation of the order if they occur in the geographical areas set out below.
The online sale of products and services presented in this website is for users who reside in France, Monaco, Belgium, Germany, Spain, Italy, Great Britain, Ireland, Switzerland and Netherlands.
a) Prior identification of the User
To place an order, the User must first complete an identification sheet on which it will inform all requested information (account creation process) and then identify with the customer number.
If lost or forgotten password, the user can reset it by visiting his account.
b) Registration and confirmation of the order
The User places his order online by positioning the products selected in the basket. It will then:
- Validate the order after reviewing it;
- Make payment as provided;
- Confirm the order and payment;
The confirmation of the order implies acceptance of these Terms and Conditions.
Any order implies acceptance of prices and descriptions of products available for sale.
DE BRUYERE SARL acknowledge receipt of the order upon validation by sending an email. (Is that so automatic?)
In some cases, particularly non-payment, incorrect address or other problem on the account of the User, DE BRUYERE SARL reserves the right to block the User command to solve the problem.
When ordering, the unavailability of a desired product the user is notified on the platform, seamlessly.
The total amount owed by the user is indicated before the final confirmation of the order on the Website.
The payment of the order is only made on the Website by means of a credit card Blue card, Visa or Mastercard, with Debit or by PAYPAL device. To make the payment, the user must enter some information to the credit card with the name of the card holder, the number of credit card, expiration date and security code. The payment of the order is made by the secure payment solution ATOS / SOGENACTIF using SSL (Secure Socket Layer).
Regarding the Professional users, there are also other methods of regulations for opening account or restocking.
The regulation will be considered validated after confirmation of the agreement of payment by the issuing body. In case of refusal of the bank, the order will be canceled and DE BRUYERE SARL will then be discharged from all obligations and liability to the User.
DE BRUYERE SARL also reserves the right to refuse any order from a user who has not fully paid or a previous order or with whom a dispute is underway.
It is also specified for Professional Users, bank charges 19 € HT management will be charged to them in case of refusal effects of presentation (CSF).
At the request of the User will be addressed a paper invoice showing VAT.
Right to retract
Users have a fourteen-day withdrawal period after the delivery of their order to return the product at DE BRUYERE SARL for exchange or refund without penalty, except for return shipping costs.
Pursuant to Article L121-20 of the Consumer Code and in accordance with device Hamon Act, legislation enacted in July 26, 2014, the User has a period of 14 days to exercise his right of withdrawal in from the date of receipt of the Products and return at its expense such Products to dE BRUYERE SARL (date of sending authentic).
Products must be returned in a clean condition to a new market, to the following address DE BRUYERE, 892 RUE YVES Kermen, 92100 BOULOGNE BILLANCOURT, expenses and sending risk remaining at the User's expense.
When returning products, the user must indicate the order number with the delivered Products.
A receipt of the Products to the address indicated above, if the above mentioned conditions are met, DE BRUYERE SARL may propose to the User another product of a quality and an equivalent price. In default of acceptance of the User, DE BRUYERE SARL will reimburse the products concerned within a period of 30 days, the rest of the order remaining firm and final.
Shipping & Returns
a) Conditions and Delivery
Products ordered will be delivered to the address indicated on the order form. It is expressly understood that no delivery can be made in a post box.
The average delivery time for standard service is 4 to 6 days, from receipt of order processing (Monday to Friday). From 15/12 to 15/01, count five days minium of delivery and because the great activity of end of year celebrations and holidays. Also during the summer, DE BRUYERE SARL goes out of business for two weeks in August (from 1 to 15 August 2016 inclusive). Orders will be processed and either before closing or after the reopening of the company.
The conditions, rates and delivery times are set and monitored throughout the online ordering process.
At the shipment of the order, the User will receive an email stating him sending his order. Our current partner for non-professionals users being Colissimo, they can follow the delivery of orders via the parcel number provided by DE BRUYERE SARL.
In case of absence or delay in delivery, the user must log into his account and use the platform to send an email to DE BRUYERE SARL or contact us by phone at +33 (0) 1 47 79 47 44 of Monday to Friday from 09h to 13h and 14h to 17h (except holidays), dE BRUYERE SARL getting in direct contact with the carrier so that a response be made quickly on tracking parcel. In case the delivery time is not respected, the User will also be able to request from DE BRUYERE SARL cancel the order and refund the sums paid under the conditions of common law unless it was informed beforehand.
DE BRUYERE SARL can not be held liable for delays in delivery and / or loss of control due to an error on the user's address.
In the absence of the latter at the time of delivery, the carrier will leave either the parcel in the mailbox or a calling card informing him of the terms and deadlines for withdrawal of the package, delivery is deemed made by DE BRUYERE Ltd., the company located accordingly relieved of any obligation and responsibility to the User.
b) Delivery and Verification Products
The ordered products are delivered to the address specified by the User. The package will be sent to the recipient via our transportation provider.
It is the User to verify the condition of the packaging and the contents of the parcel delivery, to approximate the quantity and references delivered to the order. It is reported that signing the delivery receipt acceptance by the customer.
In case of apparent anomaly of the package (damaged package, opened packages, parcels repackaged product or broken flowing ...), the User expressly shall notify to the carrier and / or refuse the package.
Any anomaly concerning the delivery of the Products shall be notified to DE BRUYERE SARL mail (after connection to your personal space on the website) or by phone at +33 (0) 1 47 79 47 447 Monday to Friday from 09am to 13h and 14h to 17h (except holidays), in a maximum period of 30 working days from the date of receipt.
After opening the package, in case of error of delivery and / or non-compliance of products in kind or in quality compared to entries on the order, the user must make a claim with DE BRUYERE SARL in logging into their account and using the platform to send an email to dE BRUYERE SARL within a maximum of 5 working days from the date of receipt.
In case of justified refusal of a parcel or delivery error or non-compliance of a product under the conditions described above, DE BRUYERE SARL will, at its option, a refund of (the) Product ( s) question (s) within 30 days or at the forwarding (of) product (s) missing. DE BRUYERE SARL reserves the right, at its expense, to ask the user to return the (the) product (s) delivered by mistake and / or damaged in their original packaging. Reimbursement of products will be made, if appropriate, within a maximum period of 30 days.
Any claim not made in the rules and time limits stipulated above will be considered by DE BRUYERE SARL and will release it from any liability and / or responsibility to the User.
For France and Belgium, Franco is 40 €. This means that to be eligible for free the shipping price, the minimum amount of control to achieve is 40 €.
Quality and Compliance Products
DE BRUYERE SARL ensures that products conform to standards and regulations in force applicable both in terms of quality, traceability, safety and consumer protection, that of composition, labeling and marking. Furthermore DE BRUYERE SARL indicates that the products do not present any vice or defect rendering them unfit for use under normal conditions of use.
However, despite the great care given to the products, in case of defective design and / or manufacturing found by the user, it should alert the customer service DE BRUYERE SARL without delay by connecting to their personal space from the Website and using the platform to contact by email the company DE BRUYERE SARL but also by returning the product concerned to the following address: DE BRUYERE, 892 RUE YVES Kermen, 92100 BOULOGNE BILLANCOURT.
Upon receipt of the offending product, DE BRUYERE SARL conduct tests and analyzes necessary to verify compliance and / or accountability of that product then contact the User to agree to the terms of replacement or refund or return of such Product in if it would not present any defect or any defect.
DE BRUYERE SARL does not incur any liability if, in case of force majeure events beyond its control or justified need, the company was brought close to the Website, to cancel one or more commands, or amend Terms and conditions.
In addition the company DE BRUYERE SARL can not be held liable in connection with malicious use within the Website. Furthermore, DE BRUYERE SARL is not liable for:
- Telephone connection problems, internet or mail routing,
- Hardware or software problems,
- Access to the server of the Website problems
- Destruction of information provided by the user for reasons not attributable to the company DE BRUYERE SARL,
- Observed from the software malfunctions,
- Human error or electrical,
- Disruptions that could affect the operation of the Website or the course of a purchase on it,
- Disruption of operation (bug) or computer attack (virus)
And other legitimate reasons permitting DE BRUYERE SARL interrupt the transaction.
DE BRUYERE SARL warns the user knowledge and acceptance of the characteristics and limitations of the Internet, the lack of protection of certain data against possible misuse or piracy and risks of contamination by viruses circulating on the network.
It is thus clear that DE BRUYERE SARL reserves the right to close the website, cancel or suspend one or more commands, or change the conditions if it appears that fraud has occurred in any form whatsoever, including so IT and so continue before the competent courts the perpetrators of these frauds.
All elements of the Website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or any patents. Similarly, trademarks, logos and designs appearing on the Website are the property of DE BRUYERE SARL. Their disclosure shall in no way be construed as granting any license or right to use any of the trademarks and distinguishing elements protected by copyright. They can therefore be used, subject to prosecution.
Thus, no material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way whatsoever.
However, it is possible to download a copy of the documents on a computer for personal use of the User and only for non-commercial purposes, provided that the user does not modify the information contained and it keeps intact all copyright and other proprietary notices. The modification of these documents or their use for another purpose constitutes an infringement of the intellectual property right of DE BRUYERE SARL.
The User who has a personal Internet site and wishes to place, for personal use, on its website a direct link to homepage of the website, must request permission to DE BRUYERE SARL. It will in no way an implicit agreement of affiliation.
However, any hypertext link to the Website and using the technique of framing or inline linking imperatively requires BRUYERE SARL DE agreement before implementation. In all cases, any link must be removed on request DE BRUYERE SARL, if improper or fraudulent use was found.
Computing and Freedom
The personal information of the user is collected by DE BRUYERE SARL under and for the purposes of proceeding to the processing and sending of his order Products and transmitted for commercial purposes. These personal data are processed in accordance with Law No. 78-17 of 6 January 1978 on computers, files and freedom, known as the "Data Protection Act". The User has under Articles 38 and following of the Data Protection Act, access, rectification, cancellation and opposition can be exercised by sending a letter to the following address: DE BRUYERE SARL 12-14 round Point des Champs Elysées, 75008 Paris.
Furthermore, DE BRUYERE SARL retain data transactions on the site within the limits of the provisions of Law No. 78-17 of 6 January 1978.
DE BRUYERE SARL will not be liable for the total or partial non-performance of its obligations under a sales contract and of these Conditions, if such non-performance is caused by a force majeure event constituting in the circumstances set by the case law of the Court of Cassation and including, but are not limited to, natural disasters, acts of public authority, embargoes, transportation strikes, exceptional weather conditions preventing the production, insurrection, riots, and / or energy defects.
In this case, DE BRUYERE SARL, affected by the force majeure event shall notify the user by e-mail at the latest within ten (10) days from the occurrence of said force majeure event, will indicate the duration and foreseeable consequences, and will make every effort to limit its scope.
The performance of obligations back to normal as soon as the event constituting force majeure has ceased and DE BRUYERE SARL in the User will be duly informed.
Beyond a period of one (1) month of interruption due to force majeure, the User may request from DE BRUYERE SARL email repayment of amounts drawn (by logging into their personal space and by exploiting the service platform for contact us).
These Terms and Conditions constitute the entire contractual relationship between the Parties.
In the event that one or more provisions of the General Conditions were held to be invalid or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions of Conditions continue to apply the same terms and conditions.
Modifications to the Terms of Sale
DE BRUYERE SARL informs the User that these Conditions may be changed at any time. These changes are published them online and are deemed accepted without reservation by any user accessing the Website after they are posted online
Governing Law and Jurisdiction
The General Conditions are subject to French law.
In case of dispute, an amicable solution will be sought before any legal action. In the absence of agreement, the competent court will be that of the defendant's place of residence or, at the applicant's choice, the place of actual delivery of the product.
In no event shall DE BRUYERE SARL gives no guarantee of compliance with local laws would apply to you, whenever you access the Website from other countries.